Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our Website, register on the Website or for Services, place an order, submit items, and in connection with other activities, services, features, or resources we make available using our Services. Users may be asked for, as appropriate, name, email address, mailing address, and phone number. Users may, however, visit our Website anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, but it may prevent them from engaging in certain Website related activities or other Services.
Swap Society is located in the United States, and when you use our Website and our Services, we collect, use and store your information in the United States. Your personal information will be subject to laws of the United States.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Website or Services. Non-personal identification information may include, but is not limited to, the browser name, the type of computer or device, and the technical information about Users’ means of connection to our Website or Services, such as the operating system, the Internet service providers utilized, mobile network information, and other similar information.
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How we use collected information
Swap Society may collect and use Users’ personal information for the following purposes:
To deliver our Services to you
Swap Society may use User’s personal identification information to deliver the Services and any other goods, services, or information that you request from Swap Society or any other user of the Swap Society Website or Services.
To prevent, detect, and mitigate illegal activities
Swap Society may use User’s personal identification information to prevent, detect, and mitigate fraudulent, counterfeit, or illegal activities.
To provide or improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
To personalize user experience
We may use information in the aggregate to understand how our Users as a group use our Services and resources provided on our Website.
To improve our Website
We may use feedback you provide to improve our products and services.
To process payments
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To run a promotion, contest, survey, or other Website feature
We may use the information Users provide to send information that Users agreed to receive about topics we think will be of interest to them.
To send periodic emails
We may use email addresses to send Users information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If Users agree to be on our mailing lists, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email. You may not, however, unsubscribe from emails about your account status or order status.
How we protect your information
We adopt appropriate data collection, storage and processing practices, and security measures that are designed to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Website or Services.
Disclosing your personal information
We do not sell, trade, or rent Users’ personal identification information to others.
Swap Society may disclose Users' personal identification information to the following parties and for the following purposes:
Business partners, trusted affiliates, and third party service providers
We may disclose generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers, without notification to the User of such disclosure. We may use third party service providers to help us operate our business and our Website or administer activities on our behalf, such as sending newsletters or surveys. We may disclose your information, including your personal identification information, to these third parties only to the extent necessary for them to provide such services to us and such third party service providers are contractually obligated to maintain the confidentiality and security of that information.
Law enforcement and government agencies
We may disclose User’s personal identification information to law enforcement and government agencies in response to a verified request related to suspected illegal activities or related to a criminal investigation. We will only disclose information that we find necessary and relevant. Disclosed information may include User’s name, mailing address, phone number, and email address. Disclosure may be made without notice to User.
Third Parties with intellectual property rights
Third parties in a legal proceeding
We may disclose User’s personal identification information to third parties involved in a legal proceeding if the third party provides Swap Society with a subpoena or other similar lawful process. Disclosure may be made without notice to User.
Swap Society will also disclose to third parties involved in a legal proceeding when Swap Society believes in good faith that disclosing personal identification information is necessary to prevent imminent physical harm or financial loss, or to report suspected illegal activity.
Storing Your Information
Swap Society will retain and store your personal identification information for as long as is necessary to provide you the Services and any other ancillary purposes. Following termination or deactivation of your account, Swap Society or its service providers may retain information (including your profile information) for a commercially reasonable time for backup, archival, and/or audit purposes. If you have any questions about termination or deactivation of your account, please contact us directly at love@SwapSociety.co.
If you would like to opt-out of communications from Swap Society, please email love@SwapSociety.co.
Your acceptance of these terms
Swap Society Inc
3826 Grand View Boulevard
PO Box 66900
Los Angeles, CA 90066-9998
Your California Privacy Rights