Privacy Policy

Privacy Policy
This Privacy Policy governs the manner in which Swap Society, Inc. (“Swap Society,” the “Company,” or “we”) collects, uses, maintains, and discloses information collected from users (each, a "User") of our website located at www.SwapSociety.co ("Website"), mobile applications and other services provided by Swap Society, Inc. or any of its subsidiaries (collectively, “Services”).

Changes to this privacy policy
SWAP SOCIETY HAS THE DISCRETION TO UPDATE THIS PRIVACY POLICY AT ANY TIME. WHEN WE DO, WE WILL REVISE THE UPDATED DATE AT THE BOTTOM OF THIS PAGE. WE ENCOURAGE USERS TO FREQUENTLY CHECK THIS PAGE FOR ANY CHANGES TO STAY INFORMED ABOUT HOW WE ARE HELPING TO PROTECT THE PERSONAL INFORMATION WE COLLECT. YOU ACKNOWLEDGE AND AGREE THAT IT IS YOUR RESPONSIBILITY TO REVIEW THIS PRIVACY POLICY PERIODICALLY AND BECOME AWARE OF MODIFICATIONS.

Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our Website, register on the Website or for Services, place an order, submit items, and in connection with other activities, services, features, or resources we make available using our Services. Users may be asked for, as appropriate, name, email address, mailing address, and phone number. Users may, however, visit our Website anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, but it may prevent them from engaging in certain Website related activities or other Services.

Swap Society is located in the United States, and when you use our Website and our Services, we collect, use and store your information in the United States. Your personal information will be subject to laws of the United States.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Website or Services. Non-personal identification information may include, but is not limited to, the browser name, the type of computer or device, and the technical information about Users’ means of connection to our Website or Services, such as the operating system, the Internet service providers utilized, mobile network information, and other similar information.

Web browser cookies
Our Website may use "cookies" to enhance User experience. Users’ web browsers place cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to alert them when cookies are being sent. If they do so, note that some parts of the Website may not function properly.

How we use collected information
Swap Society may collect and use Users’ personal information for the following purposes:

To deliver our Services to you
Swap Society may use User’s personal identification information to deliver the Services and any other goods, services, or information that you request from Swap Society or any other user of the Swap Society Website or Services.

To prevent, detect, and mitigate illegal activities
Swap Society may use User’s personal identification information to prevent, detect, and mitigate fraudulent, counterfeit, or illegal activities.

To provide or improve customer service

Information you provide helps us respond to your customer service requests and support needs more efficiently.

To personalize user experience

We may use information in the aggregate to understand how our Users as a group use our Services and resources provided on our Website.

To improve our Website
We may use feedback you provide to improve our products and services.

To process payments
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

To run a promotion, contest, survey, or other Website feature
We may use the information Users provide to send information that Users agreed to receive about topics we think will be of interest to them.

To send periodic emails
We may use email addresses to send Users information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If Users agree to be on our mailing lists, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email. You may not, however, unsubscribe from emails about your account status or order status.

How we protect your information
We adopt appropriate data collection, storage and processing practices, and security measures that are designed to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Website or Services.

Disclosing your personal information
We do not sell, trade, or rent Users’ personal identification information to others.

Swap Society may disclose Users' personal identification information to the following parties and for the following purposes:

Business partners, trusted affiliates, and third party service providers

We may disclose generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers, without notification to the User of such disclosure. We may use third party service providers to help us operate our business and our Website or administer activities on our behalf, such as sending newsletters or surveys. We may disclose your information, including your personal identification information, to these third parties only to the extent necessary for them to provide such services to us and such third party service providers are contractually obligated to maintain the confidentiality and security of that information.

Corporate Transactions

In the event of a sale, amalgamation, re-organization, transfer or financing of parts of some or all of Swap Society’s business, your personal identification information may be disclosed to an acquiring organization either as part of due diligence or on completion of the transaction. If your personal identification information is ever disclosed in this context, Swap Society will require the acquiring organization to agree to protect your personal identification information in accordance with this Privacy Policy and to only use your personal identification information for purposes relating to the transaction.

Law enforcement and government agencies

We may disclose User’s personal identification information to law enforcement and government agencies in response to a verified request related to suspected illegal activities or related to a criminal investigation. We will only disclose information that we find necessary and relevant. Disclosed information may include User’s name, mailing address, phone number, and email address. Disclosure may be made without notice to User.

Third Parties with intellectual property rights

We may disclose User’s personal identification information to third parties with intellectual property rights who have complied with Swap Society’s complaint procedure, as outlined in our Terms of Use Agreement. We will only disclose information found necessary and relevant in connection to an intellectual property infringement, fraud investigation, or other unlawful activity to which the third party has been subject, as detailed in our Verified Rights Owners Program. Disclosed personal identification information may include, but is not limited to, User’s name, mailing address, phone number, and email address. Disclosure may be made without notice to User.

For avoidance of doubt, please take note that disclosing personal identification information to third parties with intellectual property rights includes the disclosure of personal identification information of a User who has been identified as swapping unauthorized goods or replica items, which is in violation of our Terms of Use.

Third parties in a legal proceeding
We may disclose User’s personal identification information to third parties involved in a legal proceeding if the third party provides Swap Society with a subpoena or other similar lawful process. Disclosure may be made without notice to User.

Swap Society will also disclose to third parties involved in a legal proceeding when Swap Society believes in good faith that disclosing personal identification information is necessary to prevent imminent physical harm or financial loss, or to report suspected illegal activity.

Disclosure related to Swap Society’s Terms of Use Agreement
If Swap Society believes in good faith that User has breached the Terms of Use Agreement or any other Swap Society agreement, Swap Society may disclose such User’s personal identification information as found necessary and relevant to pursuing a claim or preventing further injury to Swap Society, its Users, and others. Disclosure may be made without notice to User.

Storing Your Information
Swap Society will retain and store your personal identification information for as long as is necessary to provide you the Services and any other ancillary purposes. Following termination or deactivation of your account, Swap Society or its service providers may retain information (including your profile information) for a commercially reasonable time for backup, archival, and/or audit purposes. If you have any questions about termination or deactivation of your account, please contact us directly at love@SwapSociety.co.

Opt out
If you would like to opt-out of communications from Swap Society, please email love@SwapSociety.co.

Your acceptance of these terms
By using this Website or our Services, you signify your acceptance of this Privacy Policy and our Terms of Use Agreement. If you do not agree to this policy, please do not use our Website or Services. Your continued use of the Website and Services following the posting of changes to this policy will be deemed your acceptance of those changes.

Contact us
If you have any questions about this Privacy Policy, the practices of this Website, our third party service providers or your dealings with any of our Services, please email love@SwapSociety.co or contact us at:

Swap Society Inc
3826 Grand View Boulevard

PO Box 66900

Los Angeles, CA 90066-9998

Your California Privacy Rights
California Civil Code Section 1798.83 permits customers of Swap Society who are California residents to request certain information regarding its disclosure of their personal information to third parties for their direct marketing purposes. To make such a request, please send an e-mail to love@SwapSociety.co. We may (and we may allow third-party service providers) use cookies or similar technologies to collect information about your browsing activities across different websites after you have used our Services. Our Services do not respond to "Do Not Track" (DNT) signals and operates as described in this Privacy Policy whether or not a DNT signal is received.